Privacy Policy

Last updated: 2 October 2026

Who We Are

This website is operated by Walter Homes Pty Ltd (ABN: ), a custom home builder based at 5/9-11 Chaplin Dr, Lane Cove West NSW 2066, servicing Sydney's Upper North Shore, Northern Districts and surrounding areas.

Information We Collect

When you submit an enquiry through our contact form, we collect the personal information you provide: your name, email address, phone number (if given) and the content of your message. We do not knowingly collect personal information from you in any other way through this site.

How We Use Your Information

We use the information you provide solely to respond to your enquiry and discuss your project. We do not use it for unrelated marketing, and we do not sell, rent or trade your information to third parties.

Disclosure to Third Parties

We do not share your personal information with third parties, except where required by law or where necessary to deliver the service you've requested (for example, a trade or consultant directly engaged on your project, with your knowledge).

We may also disclose your information to our professional advisers, such as our accountants, insurers and lawyers, where this is required by law or reasonably necessary to run our business. They are bound by their own confidentiality obligations.

Enquiries sent through our contact form are delivered to us by Formspree, a form-handling service based in the United States. Formspree receives and stores the details you submit so it can forward them to our email. Its privacy policy is available at formspree.io.

Cookies & Analytics

This website does not currently use cookies, analytics or advertising trackers. If that changes in future, this policy will be updated to reflect it.

Data Storage & Security

Enquiry details are stored securely and retained only as long as reasonably necessary to respond to your enquiry or, where a project proceeds, for the life of that project and as required by our record-keeping obligations.

Access & Correction

You may ask us what personal information we hold about you, and request that it be corrected or deleted, by contacting us using the details below.

Complaints

If you have a concern about how we've handled your personal information, please contact us directly first. If you're not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact Us

Email: accounts@walterhomes.com.au
Phone: 02 9420 0833
Address: 5/9-11 Chaplin Dr, Lane Cove West NSW 2066